When results aren’t running as expected, profits declining, customer complaints rising, employee morale slipping; where does a manager look to find the cause? Continue reading Improving Results – Where Do I Start?
Why do we believe performance (and change) is personal before it is organizational? It’s not just because a colleague once told us. It’s because we see it every day in every organization we interact with. Continue reading Personal Performance vs. Organizational Performance
Implementing successful and sustainable change is tough, strategic change initiatives fail two thirds of the time in North American business (Kotter, 1996, and McKinsey, 2009). How can your organization succeed? You can succeed by making change personal! Continue reading Change – Make It Personal