When results aren’t running as expected, profits declining, customer complaints rising, employee morale slipping; where does a manager look to find the cause? (more…)
Posts Tagged ‘organizational performance’
Thursday, December 9th, 2010
Why do we believe performance (and change) is personal before it is organizational? It’s not just because a colleague once told us. It’s because we see it every day in every organization we interact with. (more…)
